PRIVACYPOLICY⸻

The company responsible for collecting and processing customer data is Alempack – Comércio de Consumíveis Para A Indústria Alimentar, Ldª with VAT number 504595121 and head office at Zona Industrial das Fontaínhas, Rua de França, Nº 1 – Elvas.

Alempack processes and uses the personal data of its Customers to send product orders and/or to send electronic mail messages (“email”).

Alempack will not share customers’ personal data with any third party and will only process the data for as long as it is necessary, useful and relevant for these purposes, after which it can be securely deleted.

Alempack will never use customer data for anything other than the aforementioned purposes and/or what is authorized but will not be held responsible for any abusive or fraudulent use outside the company’s control.

Under the terms of the General Data Protection Regulation, approved by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Customers may, if they so wish and at any time, exercise their right to access, amend, update, rectify, erase, forget, delete, limit and port their data.

Subsequent withdrawal of consent does not compromise the lawfulness of the processing carried out on the basis of this consent.

The rights of access, rectification, erasure, limitation, opposition and portability can be exercised by sending a communication to:

• Address: Zona Industrial das Fontaínhas, Rua de França, Nº 1 – Elvas.
• The following email address of the Data Protection Officer: geral@alempack.pt

These addresses can also be used if you need any clarification regarding the processing of personal data. In the event of a breach of the Customer’s data or rights, the Customer has the right to lodge a complaint with the National Data Protection Commission.

COOKIES
The Alempack.pt website uses cookies to improve the customer experience on our site. Cookies identify the Client’s computer and allow the website to remember their preferences and settings.
Cookies will also be used for statistical purposes.

FAQs
How do we collect your data?
Data is collected in the following manner:
Filling in forms on paper or online.

What data is collected?
The data collected is that contained in the forms, registrations or order requests.

For what purposes do we collect your data?
The data is collected exclusively for sending orders for our products, the purposes indicated on the completed forms.

How do we keep your data safe?
All data collected will be encrypted using a security certificate – SSL.
The data is stored in a database, used and processed exclusively by Alempack.

Do we share your personal data?
At no time will Alempack share its customers’ personal data with third parties.

How long is the data kept for?
Alempack will keep your data for as long as necessary to provide the service you require.

How can visitors change their consent or delete their data?
At any time and free of charge, you can send an email to geral@alempack.pt after which we will no longer process your personal data for the purposes indicated above.
The rights of access, rectification, erasure, limitation, opposition and portability can be exercised by sending a communication to the registered address or to the following email address of the Data Protection Officer: geral@alempack.pt which can also be used if you need any clarification regarding the processing of personal data.

What are cookies?
Cookies are small text files saved on your computer or mobile device when you visit a website.
Cookies are used to store visitor preferences.
For example, if the visitor chooses the language in which they want to view the site, we store this information in a cookie so that they don’t have to make the choice again when they return to the site.

How do we use cookies?
We use cookies to store your preferences and offer you a more personalized experience on our website.
With cookies, the website will remind the Customer of the information they have given and prevent them from having to give it repeatedly.
We use analysis cookies to better understand who visits our website, which pages are viewed the most and to improve our services.
You can change your preferences at any time by visiting this page and clicking on the “Manage preferences” button.
If the Client decides to block cookies, some features of this website may not work as expected.

Do you have a question?
Contact us!
geral@alempack.pt